Last Updated: October 2025

At Syndromez, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

We may collect information such as your name, email address, shipping/billing address, payment details, and device information when you:

• Browse our website
• Place an order
• Subscribe to our newsletter
• Contact our customer service team

How We Use Your Information

Your information is used to:

• Process and fulfill your orders
• Communicate with you regarding your purchases
• Improve our website and customer experience
• Send you promotional updates (only if you consent)

Data Security

We implement the latest encryption and security protocols to protect your personal information from unauthorized access or misuse. Your payment details are securely processed through trusted third-party gateways.

Cookies

Our website uses cookies to enhance user experience and analyze traffic. You can disable cookies in your browser settings at any time.

Your Rights

You can request to access, correct, or delete your data by contacting us at cs@syndromez.ai.

Contact Us

For privacy-related concerns, please contact:

JIWON PARK

Email: cs@syndromez.ai

Address: 18, Eoulmadang-ro 5-gil, Mapo-gu, Seoul, Republic of Korea

Business Registration No.: 896-88-02372

Mail-Order Sales Registration No.: 2023-서울마포-2346

Note: This website complies with Shopify’s privacy standards and South Korea’s PIPA (Personal Information Protection Act).